Contacting an Inmate
PHONE CONTACT
Inmates are not able to receive direct incoming calls from family & friends with this phone service. Inmates are required to make collect calls or purchase phone cards from the facility’s commissary service.
Calls made to cell phones may have a tendency to disconnect. The phone service is able to detect 3-way calling and call forwarding which will automatically disconnect the call as these actions are prohibited.
Collect calls cannot be made to cell phones. Collect call billing will appear on the home telephone bill of the party that the inmate contacted.
As a family or friend if you experience any technical difficulties with the phone system please click on the link “SECURUS” located on the right hand side of this page.
EMAIL CONTACT
The facility allows for inmates to send & receive emails through TurnKey Corrections. The cost of sending an email is $.25/email. This is a very quick and cost effective way to communicate with an inmate.
Click on the inmate canteen link located on the right side of the page to access this feature.
You are allowed to send and receive mail from inmates housed at HACTC. Be sure to follow these simple rules or your mail will likely be rejected:
- Full name and address must be written in both the sending and return address
- Do not draw or write on the outside of the envelope
- Do not use markers or crayons
- Pictures cannot display genitalia
- Do not send in any form of contraband
- Do not include 3rd party correspondence
- If sending in money please utilize a money order
REMEMBER all phone, mail, and email correspondence is screened by HACTC staff.
